Working in Partnership

One of the cornerstones of our EAP delivery is the development of an effective working relationship with the organisation on whose behalf we are working.

We pride ourselves on building strong partnerships with organisations, with which we share an understanding of the stresses, challenges and obstacles employees face.

We are able to provide support in what is often a complex and demanding work environment because we know our customers well and can adapt to their constantly evolving needs.

Our approach is founded on a partnership relationship in which we are able to gain a close understanding of our customers' strategic goals, organisational culture, internalised values, working processes, structure and systems.

We believe that it is vital to develop relationships with the other internal or external service providers that may also be supporting employees. It is always our intention to fully integrate our EAP Service with the existing support mechanisms in place:

• Medical Advisors
• Trade Unions
• Departmental Disabled Persons Officer
• Departmental Equal Opportunities Officer
• Occupational Health
• Human Resources